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LRJV Associates LLP

Job openings for customer care executive in delhi noida

Customer Care Executive

Delhi, Noida


career Opportunity in Payday loan Industry for Non Technical Graduate fresher, with Payme India for the profile of Customer Service Executive (Back Office Process).
Designation:- Customer Service Executive
Educational Requirement: BBA, BA, B Com, B.SC Graduates, any diploma.
Salary:Upto 2.20 Lacs LPA
Job Location:Noida
WorkExperience: Minimum 6 months experience.

Roles and Responsibilities:-
Verify and update loan details of Customers.
Enter new Customer's data into excel.
Processes customer requests in a timely and accurate manner.
Communicates with customers through written correspondence.
Using PC application and functions such as Excel and Word to update and load data sets.
To answer queries coming from end user customers in a polite and professional manner.

Skill set required:-
Good typing speed (25 wpm with 80% Accuracy).
Strong commitment to customer service and quality
Excellent Keyboard Skills
Demonstrates a strong customer service orientation.
Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.
Proven Customer support experience from 6 months to 1 year.
Familiar with CRM systems and practices.
Strong phone contact handling skills and active listener.
Customer Orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritize and manage time effectively.

Experience 1 - 2 Years
Salary 1 Lac 50 Thousand To 2 Lac 25 Thousand P.A.
Industry
Qualification Other Bachelor Degree
Key Skills Customer Care Customer Service Written Skills good communications skill Keyboard Skills MS Excel

About Company

Contact Person HR Manager
Address SF-31 Pearl Omaxe NSP Pitam Pura New Delhi 110009
Mobile 9953558568
Email ID lrjvassociates@gmail.com