1 - 2 Years
career Opportunity in Payday loan Industry for Non Technical Graduate fresher, with Payme India for the profile of Customer Service Executive (Back Office Process).
Designation:- Customer Service Executive
Educational Requirement: BBA, BA, B Com, B.SC Graduates, any diploma.
Salary:Upto 2.20 Lacs LPA
WorkExperience: Minimum 6 months experience.
Roles and Responsibilities:-
Verify and update loan details of Customers.
Enter new Customer's data into excel.
Processes customer requests in a timely and accurate manner.
Communicates with customers through written correspondence.
Using PC application and functions such as Excel and Word to update and load data sets.
To answer queries coming from end user customers in a polite and professional manner.
Skill set required:-
Good typing speed (25 wpm with 80% Accuracy).
Strong commitment to customer service and quality
Excellent Keyboard Skills
Demonstrates a strong customer service orientation.
Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.
Proven Customer support experience from 6 months to 1 year.
Familiar with CRM systems and practices.
Strong phone contact handling skills and active listener.
Customer Orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritize and manage time effectively.
|Salary||1 Lac 50 Thousand To 2 Lac 25 Thousand P.A.|
|Industry||Insurance / Loan / Credit Management|
|Work Experience||1 - 2 Years|
|Qualification||Other Bachelor Degree|
|Contact Person||HR Manager|
|Address||SF-31 Pearl Omaxe NSP Pitam Pura New Delhi 110009|